Vacature
Customer service officer
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Berkel en Rodenrijs
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Fulltime
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Permanent
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HBO
FOX Global is a growing international logistics service provider based in Berkel en Rodenrijs. Our services for our customers include import and export of air and sea freight, goods storage, order picking, distribution, and transport. Due to growth, we are looking for a full-time Customer Service Officer for the Warehouse. You will work closely with your colleagues and internal and external customers of the organization.
You will be part of the Customer Service team. You will ensure proper order processing and the functioning of our Warehouse Management System, Boltrics. It is important that you have a service-oriented attitude and gain energy from your work and supporting internal and external customers. You are accustomed to working accurately to handle the administration of transports and documentation.
Job description
- You are responsible for order processing from order receipt to preparing shipments.
- You prepare the necessary documentation for customers and prepare this in advance.
- You maintain contact with internal and external customers and offices.
- You create transport assignments.
- You ensure well-prepared briefings to communicate orders to your colleagues in the warehouse.
- You keep the customer database up to date in our WMS system.
- You ensure the reception of drivers.
- All other necessary tasks.
Who are we looking for?
- You have a completed MBO/HBO education, preferably in a logistics field.
- You have a good command of the Dutch and English languages.
- You are a process-oriented thinker and enjoy taking initiative.
- You are accurate and precise in documentation.
- You have strong communication skills, are proactive, and customer-focused.
- You can effectively monitor progress and are solution-oriented.
- Experience in a similar position is a plus.
What do we offer you?
- Competitive salary and good employment conditions.
- 25 vacation days with a full-time contract, holiday pay, pension plan, and travel allowance.
- Gifts for birthdays, holidays, and Friday afternoon gatherings.
- Friendly colleagues and a pleasant, informal work environment with room for independence, responsibility, and fun.
- Opportunities for personal development in a professional team in a beautiful, spacious, and modern office.
Join the FOX team
Get on board and start your future!
Interested in this vacancy? Then please contact